K Scan AI Billing, Cancellation & Refunds
Last updated: September 12, 2026
K Scan AI may offer subscription access, including K+, through supported billing platforms. This page summarizes how cancellations, refunds, no-charge access, and app-store purchases are handled. The full Refund and Cancellation Policy is the controlling document.
1. Cancelling a Subscription
Cancelling stops future renewal of an automatically renewing subscription. Cancellation and refunds are separate actions, so cancelling does not automatically refund a charge that has already been paid.
Uninstalling K Scan AI does not cancel an Apple App Store or Google Play subscription.
2. 30-Day Prorated Refund Window
For an eligible monthly subscription charge, you may request a prorated refund during the 30-calendar-day period beginning on the charge date.
The refund is based on the amount actually paid and the unused portion of that 30-day service period.
Prorated refund = amount actually paid × unused service days ÷ 30
Each monthly charge is reviewed separately, and K Scan AI will not refund more than the amount actually paid for the charge at issue.
3. Complimentary, Trial & Promotional Access
K+ may be offered without charge, as a trial, or as a promotion. If you paid nothing for an access period, there is no monetary amount to refund for that period. No-charge or promotional access has no separate cash value.
4. Apple App Store Purchases
Apple processes App Store transactions and controls the App Store refund mechanism. You may need to request an Apple-billed refund directly from Apple.
K Scan AI's standard policy supports the prorated framework described above, but Apple may approve, deny, calculate, or process refunds under Apple's systems, policies, and applicable law.
5. Google Play Purchases
Google Play processes native Android subscription transactions. K Scan AI applies its prorated policy where Google Play tools and applicable law allow it.
Google may also handle some refund requests directly, and a refund can change or end the related K+ entitlement.
6. Requests After 30 Days
After the standard 30-day prorated refund window ends, refunds may still be issued or supported when required by law, when a duplicate or incorrect charge occurred, when a paid service was materially not delivered, when an unauthorized transaction is established, when the payment platform requires it, or when K Scan AI determines a refund is appropriate.
7. Billing Problems
Contact K Scan AI promptly if you believe you were charged twice, charged the wrong amount, charged after cancellation should have taken effect, charged for a service you did not receive, or charged without authorization.
The applicable app store, bank, or payment provider may also require you to use its own process.
8. Your Consumer Rights
Nothing in the Refund and Cancellation Policy limits refund, withdrawal, cancellation, warranty, or other rights that cannot legally be waived. If applicable law gives you greater rights, that law controls.
9. Full Policy & Contact
The full Refund and Cancellation Policy is available at:
Refund or billing questions: